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EE mobile app under help section it no longer shows live chat

EE perk code not coming through

I am trying to renew my EE perk while I upgrade my phone but the EE perk code is not coming through to my NHS email so I cannot apply the discount. I have been trying for 2 days and still nothing.I have called and spoken to someone on the phone to as...

EE Leaver Discount

Does my EE Leaver Discount stay on my account when i renew my contract?

Online account

I try to login to my account and all I get is "linked to another account "  and when I try to get onto my profile "oops something went wrong try again later "   I've tried numerous times to resolve the issues and the basic response is all fine at the...

Problem ordering EE TV (order wont go through on EE's end)

Hi was wondering if anyone else has experienced similar issues when trying to add EE TV to subscription. (sorry will keep short as possible) I recently phoned EE Customer service and added 'full works' TV package to my existing broadband subscription...

No coverage

The coverage in my area is awful (GL53 7NQ) In Cheltenham we rarely have a good signal and now today have no Internet or phone coverage as apparently they are upgrading. 

Order says return to consignor has been requested, what now?

I ordered a pair of earphones from EE and they were meant to be delivered by DPD. It says they attempted to deliver it yesterday but decided to return it to EE instead. It now says return to consignor has been requested. What do I do now? Will I revi...

Coverage in Rainham

Update: 18 April 2024 Our engineers have had the designs approved at the first location by the landowner, and we have started legal steps to legally acquire the land from the landowner and start building the equipment needed for the new mast. Once al...

Switch from contract to top up living abroad

Hello,I'm currently living abroad and interested in keeping my current EE mobile number while switching to top up option. I would like to know how I can manage this switch, considering I'm not in the UK and unable to come back to the UK for a while.I...