Community Activity

Roaming

Hi, I have just paid £10 to use roaming in Australia. Just arrived in Australia and received a text from EE saying that all calls to countries outside the EU will be £1.35 a minute. I thought that calls to an Australian phone number would be included...

Robury by Visitor
  • 686 Views
  • 6 replies
  • 0 Helpful

Resolved! Xbox Game Pass not activating

Hi all,I'm having issues adding the free 12 month game pass to my account, every time I accept the T+C's it gives me an error. Tried multiple devices but nothing is working. How can I get this added to my account or can the link be fixed either on th...

Azorian10 by Investigator
  • 72 Views
  • 5 replies
  • 3 Helpful

Managing Smart Hub Plus using EEapp

I have just  transferred from BT TO EE broadband. Which went smoothly. I was impressed that I could transfer all my existing devices to the new hub by copying the old BT hub name and password to the new Smart Hub. I set the hub up using the app on my...

Requesting IMEI number

Appalling response & service from EE stores online.Ordered iPhone & the parcel has been tampered with.I have requested for the IMEI number that’s on EE’s records as it’s not stated on the emailed invoice. I want to make sure there is no foul play as ...

cotract status

has anyone been able to get on the ee website to see their contract status i cant seem to get into it to see how long i have left on my contract this year,i know it ends back end of this year but the website always shows a fault

Data in the USA

Hello Just arrived in the USA and wanted to make sure I’ve got the correct date pass…we are here for 4 nights. Want to be able to get the most cost effective way to use whilst I’m here. Thanks 

Network Latency EE 4G Broadband since a month ago.

Hi,I have been with EE since around Feburary 2023 and it's been great until recently.I used to play on my Xbox as did my son and we were getting around 45-50ms network latency (ping), now it is regularly around 300-400ms!Since the 25th of January thi...

ee04-03-24.png ee05-03-24.png 20240305_200504.jpg modem_signal.png
Mick_R by Investigator
  • 662 Views
  • 28 replies
  • 5 Helpful

Transferred from BT mobile to EE mobile

My mobile was transferred last year from BT to EE and to my surprise I appear to be on a 24 month Contract until Sept. 25.Can anyone tell me where I can see a copy of my EE Contract online?(I don't remember signing a Contract!?)

Latest from our Blog

Have your say - avoiding the queues

We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.  

0 Comments

EE TV is here

EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...

200 Comments

Welcome to new EE

New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...

49 Comments

Introducing Pixel 8 and Pixel 8 Pro

Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...

75 Comments