Community Activity

I Can't view my bill

Anyone else having issues on their EE app and desktop with regards to viewing bills. I am unable to view previous and current bills. This has been like this for the last 6 days

New EE app not working

Hello,does anyone else have the same problem with this new ee app?I can’t see my broadband contract in the app or control my wifi.I called customer service too many times and i am  running out of patience with ee.Please let me know if someone managed...

New broadband connection disconnect

I have recently taken a new broadband connection and my Internet router keeps disconnecting frequently. The router seems to be working fine, however it goes from Aqua blue light to orange Blinking light and back to Aqua blue where the connection resu...

Walton14 by Investigator
  • 73 Views
  • 4 replies
  • 3 Helpful

My Place update text alerts

I left EE a few weeks ago, I am still receiving My Place updates by text. When I visit the page to try to unsubscribe it sees my number as invalid, as I am now on a different network. Can anyone tell me how to unsubscribe from the alerts please?

Mdlaw by Visitor
  • 2127 Views
  • 19 replies
  • 0 Helpful

Resolved! Subtitles on NOW app

Hello do we have any news on when subtitles is going to available for watching the NOW app via EE TV pro box? ( I currently have the BT TV pro box but I assume the issue remains on the new EE TV pro boxes)All films and shows selected from there don't...

FabCon12 by Investigator
  • 204 Views
  • 11 replies
  • 0 Helpful

Abroad broadband

Good evening! I have a question. I have EE mobile broadband but I came to Ukraine for some days(sure I have Ukrainian number and tried to use mobile data from Ukrainian SIM card ), but today I received message from “1024” like : “From EE: To access t...

AnnaSo by Investigator
  • 33 Views
  • 8 replies
  • 0 Helpful

Unlocking an old Samsung S8

I am trying to unlock a Samsung S8 locked to EE. I put in the IMEI number and it gives me an unlock code. I click on the 'Get started' to unlock or press unlock and it takes me back to the section to input the IMEI number again. It just goes round in...

tina901 by Explorer
  • 150 Views
  • 11 replies
  • 0 Helpful

Contract escape. Please help.

Been with ee since 2016 never missed or been late with a payment. Moved home and no coverage. Been on to the engineers, customer service, reset the phone. Nothing works. Creature of habit I dont want to leave ee. Kids and grandkids are also ee. Plus ...

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