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Can’t claim the 12 Months Game Pass
I recently moved from BT to EE broadband for EE 900 and everytime I’m trying to claim the 12 months Xbox Game Pass I receive the same error.
Re: Can't get texts
Hi. I am in the US and I am unable to get a network connection. It's the same problem that happened last year about this time. I have topped up and sent texts in the last two months, but I'm no longer able to connect to a network in the US. It us...
Re: Android auto
Wireless
Latency - Fixed Mobile Broadband
Latency has become a serious issue.I have to communicate with NHS hospitals that have/are switching to use Epic's EHR software, probably the most widely used EHR package in the world.Unfortunately, the latency currently being experienced using the E...
Billing
I used Apple Pay to pay my bill and it’s still telling me that my phone bill is overdue ?
Link 4G we WiFi device to we account to check remaining data and top up
When trying to link my 4G EE WiFi device to my EE online account - it asks for the sim mobile number??? Where would I find this? It’s not printed on the card the sim was attached to? I just want to be able to check my data and top up when necessary
Recordable tv boxes
Can anyone tell me why EE won't let me have 2 recordable boxes,as I have had (with BT) for years until EE came along.
How can I contact EE if live chat doesn’t work and I have no service abroad?
I am currently abroad and I didn’t activate roaming before I left. The online chat option does not work in the app, I can’t call EE as I have no service while abroad, how can I get in contact with customer service to activate my roaming?
EE app - inbuilt Top up dashboard
Navigating around the new version of the app, the inbuilt top up function says "we can't load this information",top-up wecan'tloadthisinformationThis is after tapping on the "Picked out for you" - card; with the Top-up here button & the image of a la...
EE marketing texts won't stop even when I text 'stop' to 2040
I've been texting "STOP" to 2040 since December and the marketing texts keep coming. What else can I do to get them to stop? I've tried at least 10 times - each time getting a reply saying "Thanks for your reply. We'll remove you from all future EE t...
Latest from our Blog
Have your say - avoiding the queues
We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.
EE TV is here
EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...
Welcome to new EE
New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...
Introducing Pixel 8 and Pixel 8 Pro
Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...
