The EE Community

EE mobile app under help section it no longer shows live chat

SIM card not working. Need to get in touch with EE but cannot make a phone call

Does anyone know how to get in touch with EE tech support without making a phone call? I am currently overseas and my EE SIM card is no longer working. I obviously cannot call them without it being an international call which will cost me a small for...

No signal

I have two ee number i live hartlepool but everyday 5 pm both number signal sos so EE company i think froud because i call every time then he say please rest start your device what the **bleep** everyday my device problem i think now your company is ...

Re: Calls blocked on pay as you go

I have had the same problem. The EE rules are incomprehensible. I'm in Australia, with ever increasing credit (only usable in the UK) and unable to even find where to purchase the 'roaming data add-on'. I'm stuck with EE for the moment due to banking...

Thieves, 20 pounds were charged for two days, it was finished. Also, 20 pounds w

Thieves, 20 pounds were charged for two days, it was finished. Also, 20 pounds were charged for three days

TNT activation

Trying to activate TNT but keep getting a message saying “We are experiencing technical problems right now, please try again later.” Not exactly the best start. How do I sort this out?

New EE Router

I have just moved from BT to EE, router all set up and working but it does have some strange behaviours. Saving wifi settings seems to reset the whole router. Also on two occasions now, it has re-enabled 2.4Ghz when i have turned it off.Only really n...

Data gifting not working

I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...

Technical Error on Website and App

I get the following error message when trying to access certain areas of the website such as 'Shop':Sorry, looks like a technical errorPlease call us on <a href="tel:08009566000">0800 956 6000</a> and we’ll try to get things sorted.It only occurs whe...