Community Activity

Smart Wfi Plus not working

I have been sent a Smart hub plus SH31B and Smart WIFI plus extender SW30A.  I am an existing EE broadband user, and wanted to change out my grotty (3rd party) extender to one that actually works.The new Smart hub replaced the old hub without any iss...

Waveney by Visitor
  • 510 Views
  • 3 replies
  • 0 Helpful

Shafted by BT

Well I am 77 and can do without all this. Was moved to EE for all when I tried to renew my mobile phones.  No mention of the fact I loose Virus Protection on all my devices and Discovery+ and BT Cloud.The change over is a nightmare and am just starti...

Smart Hub Plus and WiFI Disc

I recently upgraded to EE full Fibre and got the new Smart Hub Plus. The person on the phone was 100% certain my white EE wifi extender discs will be compatible with the new Hub plus. I've tried everything and they won't connect at all.  Before I pos...

Mreed01 by Visitor
  • 73 Views
  • 3 replies
  • 1 Helpful

EE Busiest home 1.6Gb service fresh install and working.

The weather was terrible, but the BT engineer was superb. For those who are curious the ONT Model is a 2023 Nokia with an orange 2.5Gb (also labelled as 2.5Gb) on the ONT. Plugged the ONT straight into my own hardware, and away I went.Simple for me, ...

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miggle by Skilled Contributor
  • 1038 Views
  • 17 replies
  • 5 Helpful

Recently upgraded Internet to 1000gb

Had my broadband about 4 months now apparently superfast broadband 1000gbLiterally wish I stayed with just bt as my 65mb Internet downloaded 10x quicker I'm trying to download a game witch should take maximum 20 minutes the timer is now at 8hours and...

Joe7471 by Explorer
  • 51 Views
  • 4 replies
  • 0 Helpful

Unrecognised third party charges apple.com/bill

My Son EE account is tie to mine, an when I got my bill for march 2024, I realise an additional bill of about £238, from apple, in tranches of about 17 charges ranging from £19.99, £9.99 and £2.99, making my total bill for the month £299.95, instead ...

4lami by Visitor
  • 29 Views
  • 1 replies
  • 0 Helpful

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