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EE Website, is there anything but sales?

I am trying to log on and see my account details, things like a summary of my account, what I pay, what's included, what things outside my plan cost, upgrades, copies of past bills etc.I've spent hours and am going round in circles. This really shoul...

Alanblunt by • Investigator
  • 47 Views
  • 5 replies
  • 1 Helpful

PAYG? Have we purchased the wrong sim?

I am mobile phone inept.  I have no idea what I am doing with them.  My partner has purchased a very simple phone in an attempt to emulate the setup I have.  What I have, is an Alcatel PAYG mobile phone that remains active, and retains credit, as lon...

MKJ by • Investigator
  • 55 Views
  • 10 replies
  • 2 Helpful

Activation of Netflix, NOW TV and Discovery+

Anybody else finding this impossible?Call EE - no answer for over an hour!Try the ee.co.uk/go/partneractivate link to activate discovery+ and the link isn't recognised or isn't working!Try and log in to NOW TV? Doesn't work either....when the e-mail ...

EE TV order still hasn't 'completed' ... No Netflix, no Now TV

Hi, I moved from BT Broadband and Sky TV, to EE Broadband and EE TV, go live date 12th April. The order won't fully 'complete' because of some issue re de-activation of BT Digital voice,  meaning I can't view my EE account details properly and have n...

Taggy2 by • Investigator
  • 283 Views
  • 12 replies
  • 0 Helpful

Linking Product Accounts to EE App/Website

It seems I have the same problem as many other user of the EE service who have been switched over from BT.I am now 2 months into my new mobile/broadband contract and I still am unable to access my broadband account online either by using the App or t...

EE blocking Amazon Verification Codes

I am unable to update my Amazon password or connect to my Alexa as both require a verification code from Amazon, spoke with Amazon who went through lengthy checks, all correct their end of they are saying EE need to remove blocks? I can see this has ...

Bel64 by • Investigator
  • 881 Views
  • 18 replies
  • 1 Helpful

£20 credit to activate data

Hi there  I have £40 credit and I want to activate the data by £20 credit for a month but it doesn’t activate automatically. Can you help me with that? 

Adding my plan and changing billing details

Hi, I’ve tried linking my device and it won’t work I can’t see how much data I have left and when the next payment is, also I got sent a new card as I got scammed and need to change the details with you so I don’t miss a payment and I don’t know how ...

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