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Number transfer

I recently joined EE, did a pac transfer which said it would be done by 6pm today. Today I got a confirmation to say it has completed, however it hasn't. I reset my phone as recommended, and still nothing. I've reset multiple times, still nothing. An...

WiFi Controls in EE APP stuck on 'Installing update'

Hi, Hoping the community will be able to help me out. I installed my new Smart Hub Plus yesterday and I am trying to get into the WiFi controls from the EE App. I've been with EE for a number of years on full FTP. Signed a new deal the other day. Int...

Crj1981 by • Investigator
  • 643 Views
  • 11 replies
  • 1 Helpful

Talking Pictures TV

I am dismayed to find that TPTV isn't available on EE/BT TV, although it is on Virgin, SkyFreeview and Freesat. Are there any plans to make this popular channel available?

sfera by • Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

Gifted data not showing.

I gifted 2GB of data from one sim to another this morning and it is showing gifted from one but doesn’t appear on the other - I got no text. tried again with 500MB and this time got a notification text but this also hasn’t appeared on the data allowa...

Phone delivery

Hi, I upgraded my mobile phone and the new one will be delivered tomorrow. If id needs to be shown will they accept my sons driving license as he has the same last name as me and lives at the same address? It’s just that I don’t have any photo id. 

Resolved! Contacting EE

Hi. Can anyone advise how to contact EE when my phone seems to be somehow blocked and not making/receiving calls or texts. I'm currently abroad and two days ago everything was fine. Now, I'm not able to contact anyone. Roaming signal seems to be fine...

donboss by • Investigator
  • 62 Views
  • 8 replies
  • 2 Helpful

Can't download my Business invoices

Hi,I can't download our Business invoices. I have been trying to do this since 15/10/23! I have been on the chat, waste of time, telephoned and told it would be reported. This is a business account and I need the invoice to reconcile the direct Debit...

Chimene by • Visitor
  • 1287 Views
  • 13 replies
  • 14 Helpful
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