Community Activity

Problems activating sim

Hi, I seem to be going around in circles trying to activate a physical sim after unsuccessful attempt at trying to swap my iPhone 11 to iPhone 13. about a month ago I got a new iPhone 13 and when transferring to it from my old iPhone 11 it asked if I...

MW25 by Explorer
  • 933 Views
  • 14 replies
  • 2 Helpful

EE website and app is unusable slow, total rubbish

Hi there,I wanted to express my dissatisfaction with the exceptionally poor performance of the EE website and app, which I have to endure every time I use them. I have never encountered a website or app that functions as poorly as EE's. The website l...

Thccj by Explorer
  • 1479 Views
  • 25 replies
  • 35 Helpful

Smart Wfi Plus not working

I have been sent a Smart hub plus SH31B and Smart WIFI plus extender SW30A.  I am an existing EE broadband user, and wanted to change out my grotty (3rd party) extender to one that actually works.The new Smart hub replaced the old hub without any iss...

Waveney by Visitor
  • 515 Views
  • 4 replies
  • 1 Helpful

Resolved! Delete card details

How can I delete my card details from my EE account? I already look for it but it doesn't say delete or remove, thanks

Meli3 by Visitor
  • 2902 Views
  • 15 replies
  • 8 Helpful

Mobile router

So, I've just had delivered a new EE mobile router 5G +sim £35 a month, the download speed is Atrocious, barely half a maps.My phone is better on 4G, trying to watch movies on a tablet is a joke.Why such a poor speed? Any answers please.

Phone number 08715278000

Hi I've had this number come up on my phone and I've been charged 12 pounds it says I've not even rang this number when I go on Google to check the number out it days scam? As anyone else had this?

EE PERKS login problem

Hi I can’t login to my EE perks with my work Email. I’ve tried resetting the password but it says I haven’t logged in in time so I try to reregister and it says the account already exists.thankstracy 

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