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Missold roaming

Due to nobody contacting me in 72 hrs as was promised, I rang EE today to discuss the outcome of the complaint no 23031505. The recorded calls were supposed to be listened to in order to decide the outcome, however the person I spoke to from EE today...

No service

I just moved my number to EE and since that move happened there has been no service on my mobile

Moved Number to EE, no service or data

So I've just moved from 3 to EE and I've tried to transfer my number using the PAC code form and I had received a text saying that is all done however my phone is still showing the wrong number linked to my SIM card, and I have not been able to use d...

Unfortunately, we couldn't log you in, but you can still buy or upgrade

"Unfortunately, we couldn't log you in, but you can still buy or upgrade - just choose what you want to do" Seems like this error message has been posted a number of times but it's still not resolved. Despite showing I'm logged in in the top part the...

Parental controls not working, phone not working to some business

Really fed up getting fobbed up and false promises of a fix date! Signed into new contract for broadband and landline in Oct 23 purely for parental controls and have never worked. Can't even access bills anymore. Keep getting promised dates but no lu...

I can't top up

A few months ago I moved from an old TMobile PAYG SIM to an EE SIM as they turned off 3G.My credit moved with me.I've now tried to top up a few times and I get the following error in the website: Bad Message 431reason: Request Header Fields Too Large...

For all those people who have been mis sold a tablet with their phone …

This is in reply to Murt27 post - sorry I could not reply to your post .. I fully appreciate your pain ! I was contacted by EE customer support after I posted a dissatisfied and negative comment - we were mis sold the tablet too .. and after speaking...

Extra costs

Hello, I've got some extra cost on my plan this month. Is there any way i can spread the cost of these throughout a couple of months? Pay them off but by bit and add it on to my contract price?

Resolved! Apple TV trial not working

HiLike many others I'm really struggling to activate the 6 month free Apple TV subscription. I have the add on live on my account, however the link I was sent via 150 does not work, just goes straight to apple tv home page with the offer of a free ...

Using my phone abroad

Hi, I am currently on holiday in Turkey for a week. I recently bought a £15 pack but I can’t use my phone whilst I am in Turkey to call to text or use data what can I do ?

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