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Resolved! WiFi controls
I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...
EE Perk Account Deactivated
Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...
Add-ons
Is there still problems with the add-ons in the EE app
Persistent broadband cut-off
Basically dealing with these lag spikes for months now, the internet basically completely cuts off (the black markings) every so often and if it doesn't, there's usually a huge ping spike which is as good as losing connection too.Is there any way to ...
Resolved! Apple TV trial not working
HiLike many others I'm really struggling to activate the 6 month free Apple TV subscription. I have the add on live on my account, however the link I was sent via 150 does not work, just goes straight to apple tv home page with the offer of a free ...
Unable to access work email for NHS 20%
My wife is an EE account holder signed up to perks and I have 30 days to get a NHS 20% code. However, my wife is currently on maternity leave and doesn’t have any access to her work email.Is there any way to fix this? Surely it would be unfair for my...
Cooling off period
I was not told that the 14 day cooling off period doesn't apply for in store purchases. I want to change my contract to a sim only. CAB have advised that I should have been told about 14 day cooling off period in the shop. I went into EE to update...
bills
I need a bill to send to a company but can't access any of it online. on the ee app it says please try later. I'm on day 4 and three phone calls later still no closer to seeing it online any ideas?
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