Community Activity

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by Investigator
  • 105414 Views
  • 664 replies
  • 366 Helpful

ADDONS PURCHASE ERROR - HELP!

ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.I get this error when I try to check my addons or buy a ...

Re: WIFI calling not working

My Wifi calling is not working - It is a BT router  and is operating normally. All I get is a message telling me to connect tp a network, I AM connected always when home.- I restarted the phone, that seems to have sorted it  (for now)

peterg by Established Contributor
  • 19 Views
  • 3 replies
  • 1 Helpful

Accessing the broadband password

We recently switched to EE from Vodafone.   When we set up the EE account, it said it had taken over the vodafone line.   So now when we see what networks are available, vodafone comes up but not EE.  This is fine for us because we have the old vodaf...

Add ons

I have pay as you go mobile with EE.   Up until this month have always been able to buy add on minutes.  Keeps coming up with ERROR ADD ONS fixing this page.   I have plenty of credit.    Surely somebody at EE an sort this out.

Account Registration Verification Email

Hello...I've had an EE account for some time, but when I log in now, I'm prompted to verify my account by clicking a link in an email that never arrives. The correct email address is shown, but as the mail never arrives I can't complete the verificat...

Canalboat internet

For 6 years now, on my steel narrowboat, I've used an external aerial - Motorhome WIFI 4G LTE, with a router - Huawei 4G+ Router 3 Pro B535 which supplies laptop, smart tv, alexa, ipad etc. Sometimes, depending on my location, internet is not so good...

Cannot cancel contract

Hello,I cannot cancel my contract (which has now reached its end date). This is because my phone is broken so I cannot call EE. There is no live chat function available so this forum is my only resort, please advise what to do.Thanks

Data allowance unclear

Hello,Bought 1GB data (30 days) about a week ago and now EE says two different things:1) On my overview it says: No data left.2) On my add on packs, it says Add-ons You have 1 day left to use:  1GB Add-on (30 days), with all of the 1GB still availabl...

Kat136 by Visitor
  • 19 Views
  • 2 replies
  • 0 Helpful

Latest from our Blog

Have your say - avoiding the queues

We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.  

0 Comments

EE TV is here

EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...

202 Comments

Welcome to new EE

New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...

51 Comments

Introducing Pixel 8 and Pixel 8 Pro

Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...

75 Comments