The EE Community

EE marketing texts won't stop even when I text 'stop' to 2040

I've been texting "STOP" to 2040 since December and the marketing texts keep coming. What else can I do to get them to stop? I've tried at least 10 times - each time getting a reply saying "Thanks for your reply. We'll remove you from all future EE t...

Billing

I used Apple Pay to pay my bill and it’s still telling me that my phone bill is overdue ?

positive feedback

we have just been into EE at meadowhall sheffield to take a new contract out. having already been in O2 next door to try and sort out a problem we left without getting a new phone but just called in EE on the off chance. LIAM who served us was jus...

Returning equipment

I took delivery today of my New EE Smart Hub and Smart wi-fi disc, when I went to box up the BT hub & Disc in readiness for the Jiffy bag to return the equipment, I found I’d lost the wi-fi disc box.Do I need the box or will the Jiffy bag be sufficie...

Android auto

I use android auto on my motorcycle and system keeps disconnecting and losing sat nav ect is there anyway i get something that i can fit to boost the signal. It always happens at the worst time when i need directions. Thanks

Full Fibre Installation Woes

We originally applied to have full fibre installed early Feb 2024, and was given an install date of the 23rd of Feb. The Openreach engineer came out to install the fibre on the 23rd but found our ducts to be inaccessible, so he tried our neighbours (...

Broadband

Why has my broadband gone up to 50.60

Unable to link apple music benefit with ee

I have upgraded from iphone to s24 ultra and now keep getting this message when trying link my ee account with apple music. I am not sure if it is to do with my old contract.RegardsRichard

Screenshot_20240418_143122_Apple Music.jpg

EE sending Final Reminders and I don't have an EE account

I recently discovered an EE direct debit going out of my bank account and I don't have a contract with EE - so I cancelled the direct debit. Now they have the nerve to send me a final reminder for an account that I don't use and threatening debt coll...

Lost Phone

HiOn 1st of April my i called EE to help me as my phone was lost.I've explained the whole scenario they told me to wait for 72 hours for some checks. I called them for the follow up many times they said the decision is not taken. It’s been 14 working...

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