The EE Community

EE mobile app under help section it no longer shows live chat

Not Receiving Two Factor Authentication

I’m a new customer switched from 3 as the EE coverage is better in the rural area i live.Currently I have a house insurance claim being managed by Sedgwick loss adjusters, its virtually impossible to speak to them by phone due to the vast number of c...

Data roaming

Hi I'm traveling to Turkey next week, I've had my sim only contact before 2021. Will I be charged for data roaming? Thanks 

Internet

New iPhone 15 why is the internet so slow ? 

Re: Welcome to new EE

New to EE can some please tell me how to share my data on the app please?

Can't manage broadband account in MyEE

I cannot add my broadband account to MyEE - I can access the old broadband account interface with the "SET UP YOUR HOME BROADBAND ACCOUNT" option. I click on this and try to set up, but every time I get "Something's gone wrong at our end, please try ...

No Service in E16

My phone says No Service in E16 area all day long. Are there any issues?

Online account

I try to login to my account and all I get is "linked to another account "  and when I try to get onto my profile "oops something went wrong try again later "   I've tried numerous times to resolve the issues and the basic response is all fine at the...

Phone repair - ref no EE -BK-001168758

Hi  My name is Riya and I gave my phone for the repair on date 18.04.24 with ref no ***** . when I get my phone back. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]