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Community Activity
Re: Calls going directly to answer machine
Hi - all my incoming calls have started going through directly to voicemail for some unknown reason: I am in a hurry and all of the information I have so far seen covers everything except this issue. With BT I was able to set voice mail to long ring,...
Returning equipment
I took delivery today of my New EE Smart Hub and Smart wi-fi disc, when I went to box up the BT hub & Disc in readiness for the Jiffy bag to return the equipment, I found I’d lost the wi-fi disc box.Do I need the box or will the Jiffy bag be sufficie...
EE marketing texts won't stop even when I text 'stop' to 2040
I've been texting "STOP" to 2040 since December and the marketing texts keep coming. What else can I do to get them to stop? I've tried at least 10 times - each time getting a reply saying "Thanks for your reply. We'll remove you from all future EE t...
Billing
I used Apple Pay to pay my bill and it’s still telling me that my phone bill is overdue ?
positive feedback
we have just been into EE at meadowhall sheffield to take a new contract out. having already been in O2 next door to try and sort out a problem we left without getting a new phone but just called in EE on the off chance. LIAM who served us was jus...
Android auto
I use android auto on my motorcycle and system keeps disconnecting and losing sat nav ect is there anyway i get something that i can fit to boost the signal. It always happens at the worst time when i need directions. Thanks
Full Fibre Installation Woes
We originally applied to have full fibre installed early Feb 2024, and was given an install date of the 23rd of Feb. The Openreach engineer came out to install the fibre on the 23rd but found our ducts to be inaccessible, so he tried our neighbours (...
Broadband
Why has my broadband gone up to 50.60
Unable to link apple music benefit with ee
I have upgraded from iphone to s24 ultra and now keep getting this message when trying link my ee account with apple music. I am not sure if it is to do with my old contract.RegardsRichard
EE sending Final Reminders and I don't have an EE account
I recently discovered an EE direct debit going out of my bank account and I don't have a contract with EE - so I cancelled the direct debit. Now they have the nerve to send me a final reminder for an account that I don't use and threatening debt coll...
Latest from our Blog
Have your say - avoiding the queues
We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.
EE TV is here
EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...
Welcome to new EE
New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...
Introducing Pixel 8 and Pixel 8 Pro
Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...
