The EE Community

Online account

I try to login to my account and all I get is "linked to another account " and when I try to get onto my profile "oops something went wrong try again later " I've tried numerous times to resolve the issues and the basic response is all fine at the...

Add-ons

Is there still problems with the add-ons in the EE app

Contract

I am a recently new customer to EE and when changing to EE I was given a particular price for my broadband fibre 67 essentials and my contract stated the price agreed. However my billing account stated it was more then the agreed contracted price. I ...

Broadband only deal

I'm thinking choosing broadband only deal but phone line dead no ring tone aso how does it work if it needs to be plugged into phone socket router I mean sorry if I sound a divx

Resolved! Replace EE Smarthub with Modem-Only for use with Orbi Router

Hi @XRaySpeX,I hope you don't mind me tagging you. I've been following several posts and appreciate your perspective.What modem do you recommend? The context is below.I was looking at the DrayTek Vigor 166. But my concern is that it would be a speed ...

Resolved! Unable to make calls

I am visiting Oman. I have done everything suggested, set my phone and account right, paid for additional add on's and been notified I can make calls etc by EE but nothing, Apart from from call 150. I cannot because I cannot make any fu*(ing calls!Ad...

Resolved! Potential scam

Is +44 7487 367688 a scam or a legitimate EE phone number?

eSIM No Signal

I activated my eSIM from the EE app yesterday on my new iPhone 15 plus. All worked and it said the mobile data plan was accepted. The eSIM says 'on'. However, still no signal? EE have been no help at all on live chat. I've restarted the phone, toggle...

Solis Inverter Datalogger

I've just moved over to EE from BT and I now can't connect to my Solis solar panel inverter & Ginlong data logger. All was working ok under the BT set up - seems like too much of a coincidence that it won't connect on same day as new EE hub etc insta...

Signal issue

hi all I live in east devon and in a village call lymstone . I have to use WiFi when at home and when I walk into village I lose my signal completely down to one bar and it doesn’t even allow me to be make a call or hear when on a call any suggestio...

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