Community Activity

Confirmation of discounts on Airtime plan

Hi . I have just upgraded and discussed over the phone the monthly amounts including trade in discount and 6 month half price airtime plan, but online it's only showing the original price for the tariff which is more than double. Where can I find con...

Lb310 by Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

Requesting IMEI number

Appalling response & service from EE stores online.Ordered iPhone & the parcel has been tampered with.I have requested for the IMEI number that’s on EE’s records as it’s not stated on the emailed invoice. I want to make sure there is no foul play as ...

Upgrade for my SIM card not showing in the app

I recently decided to upgrade my plan through the EE app and it said I didn’t need a new SIM card to upgrade and I would receive a confirmation email but I haven’t received the email and my plan is still the same as before the upgrade have I misunder...

Al421 by Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

Discuss current bill

Hi all, I'm trying to call EE via 150 but after selecting relevant options I'm told Contact centre is closed. I thought they were open until 8pm. How do I contact please? 

Morgan04 by Investigator
  • 32 Views
  • 1 replies
  • 0 Helpful

cotract status

has anyone been able to get on the ee website to see their contract status i cant seem to get into it to see how long i have left on my contract this year,i know it ends back end of this year but the website always shows a fault

Trouble logging in to perks

I am having trouble logging in to the perks account keeps saying not valid, try to change password not receiving a link, what do I do, please helpseems like a lot if people have had trouble

Boorman by Investigator
  • 51 Views
  • 9 replies
  • 0 Helpful

4G Not Working on iPhone XR

Hi there,My 4G doesn't work properly on my phone, weirdly enough WhatsApp works fine but I'm not able to use the internet or any other app. I've tried the following solutions already:Restart phoneRemove and reinsert SIM cardChecked the network status...

Ahsoka1 by Investigator
  • 1102 Views
  • 15 replies
  • 2 Helpful

Email from EE about a Prize Competition

HelloI received this email from ee@messages.ee.co.uk is this a Legit Email from EE?  Didn't ask for Bank Details.  Just name, Mobile Number and Email address if you entered. 

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