The EE Community

Refund

I ordered a phone on the website, but I received a refusal and 30 pounds were charged from my card. How do i get my refund? 

Re: I want to change bank card details

I buy a £30 package monthly I registered my old card but now I have a new one and I can't find out how to change my new bank card. How do I do it  or could you put me on the right link please.

Coverage in Rainham

Update: 18 April 2024 Our engineers have had the designs approved at the first location by the landowner, and we have started legal steps to legally acquire the land from the landowner and start building the equipment needed for the new mast. Once al...

I have no network coverage, phone asking for sim code

i need help with phone i cant call or see text

Hi there,I need help with my phone i put to many time my password now I cant unlock it please help. I can receive call but i cant call, whatsapp, text or see other messages. 

Re: Order

Hi i ordered iphone 15 pro max on friday after i get message i have to call and discuss my order..After call and verification lady said everything is fine etc..Today i spoke on ee live chat and lady said my credit isacceptable but a verification is r...

Network Issues

Is the network down, as both my personal and work is saying no service?

Urgent

HelloHow do I pay my bills if I can't find the "make a payment" option in my EE app. I'm living outside the UK and need to pay my mobile phone bill. How do I do it?

Set up eSim galaxy smartwatch with different number

HiMy son got smartwatch galaxy Lte for Xmas.I would like set up for him watch with mobile plan data so he Can use watch like a phone.What do I need to do ?Step by step Thank you