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SIM card activation

First SIM went missing in the post; second SIM card had a different number, not the phone number it told me it should be, wasn't getting signal tho at some point got five random texts that were obviously for someone else.So third SIM received, trying...

FedUEE by • Explorer
  • 2446 Views
  • 5 replies
  • 1 Helpful

Not receiving OTP from Amazon

I've been with EE for nearly 1 year. I receive OTPs from my different organisations. I'm setting up 2FA on Amazon but when I enter my mobile number I don't receive a OTP message. I've spoken to Amazon and they said contact EE. I spoke to EE (150 - Ne...

BM_Rob by • Investigator
  • 337 Views
  • 4 replies
  • 1 Helpful

WiFi Calling

Hi all,I've got WiFi Calling enabled on my phone, EE SIM, iPhone 12.I'm just not convinced it's actually working. I keep having calls drop and poor reception and if I look at network traffic on my router there is nothing obvious that stands out as Wi...

Fainbrog by • Investigator
  • 505 Views
  • 11 replies
  • 3 Helpful

Resolved! Live chat

The message us option is not working on my EE app it just stays on loading. Is this for everyone? If not any idea how I can fix 

Charlxo by • Investigator
  • 223 Views
  • 8 replies
  • 1 Helpful

SIM card activation

SIM card activationI have bought a new SIM card with a new number, created an EE account and made a top up of £10, but my mobile is not working. I get messages from EE but can't make calls or send text messages, I'm outside the UK, can it depend on t...

frasca by • Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

Error 531?

I've just purchased a Samsung 6 smart watch through ee. I'm not smart savvy so please bare with me! I've bought it with a data plan. I also have a contract phone through ee.   I've been trying to set it up for a week now unsuccessfully. When I go int...

Nat491 by • Investigator
  • 26 Views
  • 3 replies
  • 0 Helpful

Resolved! Can't activate eSim

Hi there, Had this problem a few weeks ago with a friend but fixed it by going to the EE store.  Now same issue for my parents, put a new EE sim in the phone and then created an eSim via the app.  Downloads fine, but then when sending the text with a...

_MrR_ by • Prodigious Contributor
  • 18196 Views
  • 24 replies
  • 10 Helpful

EE 4g mini WiFi 2024

I have a monthly mini 4g WiFi contract for use in my static caravan. I use it to connect my fire jpspin88, jpspin88 daftar stick to my smart TV. It connects easily enough but when I go into a channel it is just a black screen with no volume. I have t...

nanamin by • Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Resolved! WiFi controls

I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...

John-P2 by • Contributor
  • 527 Views
  • 21 replies
  • 1 Helpful
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