The EE Community

Resolved! Tried to top up and ended up on a contract!

Tried to top up my PAYG credit but for some reason the app couldn't do it, said my account may have been compromised and asked me to change my password. As I still couldn't top up I phoned 150 as that was the alternative method mentioned in the text ...

Resolved! Replace EE Smarthub with Modem-Only for use with Orbi Router

Hi @XRaySpeX,I hope you don't mind me tagging you. I've been following several posts and appreciate your perspective.What modem do you recommend? The context is below.I was looking at the DrayTek Vigor 166. But my concern is that it would be a speed ...

Now TV error

Hi We recently got EE tv and had the now tv subscription. It has now stopped working on our tv and asks you to sign in to watch any programme. When you sign in it then says error on all 3 boxes and I can't use the app. When I log in on my mobile it w...

Unable to merge accounts

I have had an EE mobile account for a few months and about five weeks ago I transferred from BT to EE for broadband and TV as well. I have two account numbers, one for mobile and one for broadband/TV. If I login to the EE TV app, the EE app or the EE...

Online account

I try to login to my account and all I get is "linked to another account " and when I try to get onto my profile "oops something went wrong try again later " I've tried numerous times to resolve the issues and the basic response is all fine at the...

Add-ons

Is there still problems with the add-ons in the EE app

Contract

I am a recently new customer to EE and when changing to EE I was given a particular price for my broadband fibre 67 essentials and my contract stated the price agreed. However my billing account stated it was more then the agreed contracted price. I ...

Broadband only deal

I'm thinking choosing broadband only deal but phone line dead no ring tone aso how does it work if it needs to be plugged into phone socket router I mean sorry if I sound a divx

Re: Unable to make calls

Can’t pay my bill as there is a problem

Resolved! Potential scam

Is +44 7487 367688 a scam or a legitimate EE phone number?

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