The EE Community

WiFi Controls in EE APP stuck on 'Installing update'

Hi, Hoping the community will be able to help me out. I installed my new Smart Hub Plus yesterday and I am trying to get into the WiFi controls from the EE App. I've been with EE for a number of years on full FTP. Signed a new deal the other day. Int...

EE 4g mini WiFi

I have a monthly mini 4g WiFi contract for use in my static caravan. I use it to connect my fire stick to my smart TV. It connects easily enough but when I go into a channel it is just a black screen with no volume. I have tried this with 2 SIM cards...

Resolved! Number will be disconnected

Hello,I received a message saying my number will be disconnected within the next 24 hours as I haven't made any chargeable call/text/data use. I call my friend today so I know my number is avaliable today. Will it discconet? or is it okay as I made a...

HR contact number

Hi I’m looking for Hr contact number currently on a sabbatical at moment and need to speak to them thanks

Refund for pack/ new sim card / no 5g

Hi, where is customer service? My pack not working, spent money, new account, new sim card, why is not 5g on pays you go? Why the system wrong working,

Google Pixel 6A Battery Problems

Hi,I am having terrible trouble with the battery on my Pixel 6A. I charge overnight head out to work with the phone on 100%, by Midday the phone is usually around the 50% mark, the phone the immediately goes dead with the red battery logo on screen. ...

EE sending Final Reminders and I don't have an EE account

I recently discovered an EE direct debit going out of my bank account and I don't have a contract with EE - so I cancelled the direct debit. Now they have the nerve to send me a final reminder for an account that I don't use and threatening debt coll...

EE Forum Login

Every time I go to log in to the EE forum, I get the password incorrect message. I reset the password, to the same password EVERY time and it lets me in. Go back an hour later and have to go through the same thing again. It is just me? Or is it a "fe...

Contract

I currently have a contract for my partner out in my name, but i am currently with three mobile and i am due to upgrade but i dont want to stay with three. Can i have another contract out in my name, my sister is also a customer of yours.

Extreme lag spikes with new Smart fibre router

Hi,Openreach recently helped my household install a new router, the white Smart Router with a fibre connection. But ever since we switched to this new router, the WiFi has been dodgy. Especially during gaming. Although download speeds have increased,...

The EE Community

Welcome to the EE Community

Featured Posts

Have your say - avoiding the queues

EE TV is here

Welcome to new EE

Community Activity