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Downloading a Bill
I have logged into my account on line (not on the app) and i go to billing and i press dowload bill and its not downloading the bill - then an error message appears. I have tried doing this for two hours! Even logged off and back in several times. ...
EE blocking Amazon Verification Codes
I am unable to update my Amazon password or connect to my Alexa as both require a verification code from Amazon, spoke with Amazon who went through lengthy checks, all correct their end of they are saying EE need to remove blocks? I can see this has ...
Resolved! EE has let us down badly
On around the 8th of April while in Portugal, I suddenly got a message "NO SIM CARD" on my android phone.Managed to speak to customer service on my wife's phone who determined it was defunct and agreed to send me a new one to my home address in UK - ...
Problem ordering EE TV (order wont go through on EE's end)
Hi was wondering if anyone else has experienced similar issues when trying to add EE TV to subscription. (sorry will keep short as possible) I recently phoned EE Customer service and added 'full works' TV package to my existing broadband subscription...
EE Hub making noise
This is the second hub from EE now that after a few weeks starts making a fizzling/hissing noise. It sound like an electricity current noise. The first hub was replaced by EE a few weeks ago but now this one has started making the same noise. Is this...
Unable to register my account on EE
I signed up with EE a few months ago by purchasing a SIM on the EE website. This entailed registering for an account on the website. I received the SIM, my previous phone number was ported over, I had contact with EE customer service several times ov...
Payroll
Hi I’m an ex employee off EE I left a couple of weeks ago and was expected to get paid today but I haven’t is there anyway I can phone payroll or chat to someone
When do i find out how much my final bill will be?
Hi, I moved my number to another network effectively cancelling my contract last week (Tuesday) and I have not heard a single thing from ee regarding final bill payment. Does anyone know how long this takes usually? (Current billing cycle would have ...
Business Caller ID - mobile
I’m trying to understand Business Caller ID, which I’ve apparently been enrolled into. Is this really as simple as an automated directory look up or are there some security features built in?If a fraudster is spoofing a number, will Business Caller ...
Fix the GamePass issue
Hi EE, A quick search online and through your forums and it appears that activating the free Xbox Game Pass Ultimate, that you're offering as part of your broadband packages, is problematic for a number of customers, myself included. Can you please f...
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