The EE Community

Data/Signal issues with Iphone 15 Pro

Hi Everyone,So I have never had signal issues with EE or my iPhones for over 10 years. I had to get a new one just before Christmas, so I went from iPhone 11 Pro to 15 Pro. I have never had any issues with my 11 Pro, I absolutely loved it, the signal...

No signal in laos

Hello, I am currently travelling asia and have changed to pay as you go to keep my number as I need it for business reasons. I have put my sim in (currently in laos) and no mobile network comes up. I need to send a text every 3 months to keep my numb...

Calls ending instantly

I cannot make calls out for some reason not even to EE. I called to upgrade my package on tuesday and ever since then my calls end instantly when trying to make outbound calls. They dont even ring just say call ended. I am not abroad and have perfect...

Samsung Watch 6 Mobile Plan

I just recently bought a Samsung watch 6 and tried to add my mobile plan to it. But it says there was an error and gives me an error code of 118.Now, when I ordered it I couldn't figure out how to keep my number so it was ordered with a new sim. Do...

Smart 5G Hub

A friend has just received this router and added an ATA for VOIP telephony. From what he tells me it is correctly setup for connection to the SIP server. However, calls cannot be made nor received.Before I go further in trying to help him I'd like ...

Sent returns kit back but not arrived

I moved to EE from sky back in January after a massive price hike... I ordered a pro box, a mini box and a router hub. Only the hub and 1 mini box arrived. So I called them up and the woman told me there was a problem with the pro boxes so I would ha...

Resolved! WiFi controls

I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...

Resolved! Ported number but iPhone won’t change

Hey all. I’ve received a text from EE saying my old number has successfully ported over from my old phone. I can ring people and it shows the correct number. people who ring me on the correct number I can get these calls. However my iPhone displays t...

Resolved! Sim swap

I have lost my SIM so I ordered a replacement. Came today I put it inside the phone and I have no signal. Iv tried everything and it won't work. No I haven't changed phones or anything else the replacement SIM just says no signal whatever I do

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?

The EE Community

Welcome to the EE Community

Featured Posts

Have your say - avoiding the queues

EE TV is here

Welcome to new EE

Community Activity