Community Activity

EE Smart Hub Plus Router bug

Last night my EE smart hub plus router updated the firmware from Firmware version: r1.21.0-R-940596-PROD-83002 19/12/2023 App ver 1.9.0 to Firmware version: r1.29.0-R-950306-PROD-83002 06/02/2024 App ver 1.11.0.The update has changed my settings agai...

huggons by Established Contributor
  • 663 Views
  • 18 replies
  • 0 Helpful

Three

Three failed to send me device delivered to my flat I took my case to the consumers but I would like my device delivered to my flat 

Resolved! Re: Phone not delivered

Hi placed order a few days ago and was meant to delivered yesterday. The tracking saying it was damaged and that dpd was returning to EE I phoned the contact centre and they said the driver wasn't able to deliver it (not true I waited in all day) Jus...

Weird roaming messaged

I keep getting texts from EE telling me that I am roaming in Jersey when I am at Nolton Haven in West Wales. The linear distance between these places is 350 miles, so can anyone explain how this happens? Has anyone else had a similar experience?

Charity donation

Helloim organising a Bingo and raffle night in my local club in aid of the charity Mind. Mind helps men and woman who struggle with their mental health and also their loved ones.this is something very close to my heart. Back in 2022 my cousin took hi...

Data gifting not working

I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...

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8388ehdan by Explorer
  • 4137 Views
  • 49 replies
  • 30 Helpful

Email from EE about a Prize Competition

HelloI received this email from ee@messages.ee.co.uk is this a Legit Email from EE?  Didn't ask for Bank Details.  Just name, Mobile Number and Email address if you entered. 

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Phone Repair Costs

EE website says £70 for screen repair to Google Pixel 7a. This is about half the price I have seen elsewhere. I have been trying to get this price validated by EE but nobody seems able to. I went into my local EE store and they didn't even know EE di...

Bigbob4 by Investigator
  • 53 Views
  • 4 replies
  • 2 Helpful

Wi-fi Calling

I have a Motorola phone with 'wi-fi calling' available. It is an unlocked phone. I wish to use it on an EE Monthly account. I have Vodafone broadband at home. Can I use wi-fi calling in my home with this phone / ISPN with my EE SIM in my phone ?

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