Community Activity

Activation of Netflix, NOW TV and Discovery+

Anybody else finding this impossible?Call EE - no answer for over an hour!Try the ee.co.uk/go/partneractivate link to activate discovery+ and the link isn't recognised or isn't working!Try and log in to NOW TV? Doesn't work either....when the e-mail ...

Who Cannot Use Their Wi-Fi Controls in the App? A Poll

I just transferred from being a BT customer to EE.I've incurred numerous problems, one of them being unable to use my Wi-Fi controls within the App.So, the question: " How many of us still cannot use their Wi-Fi controls within the app?"If you respon...

Stevef1964 by Established Contributor
  • 128 Views
  • 11 replies
  • 1 Helpful

EeTV

Hi can anyone help if possible I’ve been trying to get my eetv working for over a week now I’ve reset the box every single day and it still will not work I cannot watch any channels at all wether is normal terrestrial tv or the subscription channels ...

EETV Mini boxes Apps Disney Prime etc

Hi,I can’t see this detailed anywhere. Do the mini boxes allow other apps to be installed. E.g Disney, Netflix, prime, apple tv, YouTube? I understand I should be able to have these on the main box if opt for apple box. Or is the mini restricted to j...

Coverage in Hornchurch

Update: 18 April 2024 Our engineers began looking for a new location as soon as we were made aware our equipment had to be removed. We have located two potential areas for a new mast, one permanent mast and a temporary mast to restore coverage as qui...

Leanne_T by EE Community Support Team
  • 3021 Views
  • 41 replies
  • 66 Helpful

Misleading/false advertising for upgrade.

I'm due an upgrade, go on the website and find the following offer. Phone with data = £29.14 instead of £59.14Below the upgrade it states price shown is for phone with airtime,  not phone plus separate airtimeClick the offer and it £29.14 for the pho...

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Emosley by Explorer
  • 4 Views
  • 0 replies
  • 0 Helpful

3G shutdown

I did not get any notification about 3G shutting down. I have been happily sending texts but today discovered I can no longer call out or receive calls. I texted "handset" to 150 and was told that my handset does support 4G - but it's been working on...

Cymraeg24 by Investigator
  • 46 Views
  • 10 replies
  • 0 Helpful

Upgrade EE 900Mbps to EE 1.6Gbps

Hi I’m currently on the EE 900Mbps Package, with 12 months of my contract left.I’d spoke to EE Broadband Customer Service earlier, about upgrading to the EE 1.6Gbps Package. It’s available at my home.I was told that I was an EE Legacy Broadband Custo...

Cant access broadband deals whilst signed in

I cant access the broadband deals when im signed in it comes up with this error."Sorry, this service is not availableFor broadband deals go to  our broadband shop"Anyone able to help with this as im hoping to stay with ee so my bills arent coming out...

Blandy by Explorer
  • 99 Views
  • 4 replies
  • 0 Helpful

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