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Spam email from no-reply@info.ee.co.uk ?

Got a very authentic looking email and a text message from no-reply@info.ee.co.uk stating that they'd credited my next bill by £151.58Very nice of them I'm sure but no such indication when I login via the ee app to check my account.    

Thinking about moving to EE from Talk Talk and Sky

I had youview before from TalkTalk. Is it correct? You can still record Freeview channels as well as IP channels at the same time?. audio description, is it available on the IP channels?I have a special offer with NOW TV, which ends in September, if ...

Prescol by • Visitor
  • 20 Views
  • 1 replies
  • 0 Helpful

Netflix activation problem

Just joined EE and broadband/TV activated 15/04/24. Been trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contrac.Link in welcome letter (EE.co.uk/go/partneractive) not workin...

Colin131 by • Explorer
  • 29 Views
  • 1 replies
  • 0 Helpful

Signal and 4G/5G Disappeared

For some reason, one of the phones on my account has stopped connecting to the EE network and 4G/5G. The last two weeks have been a nightmare. The phone shows there is a strong signal, but when I try to make or take a call, it says I am not connected...

Dan1O by • Explorer
  • 9 Views
  • 2 replies
  • 0 Helpful

Data/Signal issues with Iphone 15 Pro

Hi Everyone,So I have never had signal issues with EE or my iPhones for over 10 years. I had to get a new one just before Christmas, so I went from iPhone 11 Pro to 15 Pro. I have never had any issues with my 11 Pro, I absolutely loved it, the signal...

Nhs discount not applied for two months

When I upgraded I applied a nhs discount code this was accepted and have emails to prove this from ee but for two months they have not been applied I have rang up several times and complained and have been given every excuse they can think of and hav...

Lunn1 by • Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

TV guide issue on the EE TV app on mobile and Apple TV devices

There has been an issue this morning where the TV guide on the EE TV app has been showing errors. This was fixed pretty swiftly, but if you are still seeing errors, you'll need to exit and restart the app on your device.  Thanks, Nick

NickBS by • EE Community Manager
  • 12 Views
  • 0 replies
  • 2 Helpful
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