The EE Community

£5 Everything Pack

HelloCan anyone confirm if the £5 Everything Pack is still available?  I am an existing customer and still have it, but when trying to get my daughter signed up to the £5 Everything Pack, the cheapest I can find is the £10 Subscription Pack and there...

Data gifting not working

I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...

Oops? It’s not your fault it’s ours - grrrrrrrrr???? Unable to see subscriptions

Anyone else getting this message as very unhappy with voice & online customer service trying to move from the useless BT onto EE but it appears as bad - disgusted with the UK so called Premier Communications Group - their having a Giraffe?

Who Cannot Use Their Wi-Fi Controls in the App? A Poll

I just transferred from being a BT customer to EE.I've incurred numerous problems, one of them being unable to use my Wi-Fi controls within the App.So, the question: " How many of us still cannot use their Wi-Fi controls within the app?"If you respon...

sim card by EU (Slovakia)

Hi,i have buy sim card. I am in Slovakia. How i can activate my sim card in Slovakia? Thanks for your help.

Fraud

Had fraud on my account! Ee let someone get on my account steal my number! There name is still on my account!! Changed all my passwords so getting no answers what so ever !! Been told different things by different people when I phone! Told to wait fo...

Going to USA

Hi, I am planning to go to New York soon and want to order Uber and use WhatsApp,  what pack do I need to do ? I tried looking at website but found it difficult to find the information I needThanks

Misleading/false advertising for upgrade.

I'm due an upgrade, go on the website and find the following offer. Phone with data = £29.14 instead of £59.14Below the upgrade it states price shown is for phone with airtime,  not phone plus separate airtimeClick the offer and it £29.14 for the pho...

I ordered a new SIM via app 4 days ago and still not delivered?

How to remove the Business Caller ID feature?

Hi there, EE automatically applied the above feature to my phone but I'd like it removed. Any idea how I do this? Don't really want to call up and wait in a queue to get it sorted ideally