Community Activity

Top up not showing on account

I topped my phone up online this morning had the confirmation email but when I have gone to choose my “pack” it’s saying I haven’t got any money on the account. I have text AL and current balance is £0, I have checked my bank and the money has left m...

Jess021 by Investigator
  • 477 Views
  • 6 replies
  • 0 Helpful

My mobile anttena

Hi  I was out of England for about 1 year and I didn't use my SIM card and after I came back I saw that my SIM card was disconnected and I don't have an antenna and it can't be used What should I do now This number is important because I have account...

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by Investigator
  • 98246 Views
  • 611 replies
  • 345 Helpful

Wall mounting bracket

Does anyone know if you can buy a bracket to mount the tv mini box - tv is high on a wall also does the mini box magic eye have to face forward or will it pick up signals bounced off the ceiling for example  thanks in advance

Peter3629 by Investigator
  • 47 Views
  • 4 replies
  • 3 Helpful

Can I get my old number back?

I had a problem with my ex but I'm paying more and they blocked my number even though I continued paying because I want to get my old number back, is it possible?

SOS

I am currently on holiday in USA I have the roaming benefit add on included in my package. My service is on SOS I can’t call or do anything. Any ideas how I can fix this? I have already tried manual selecting a network and automatically selecting one...

Discovery + not working

So...... after moving from BT to EE I can no longer access sport on EE tv or discovery + after many calls to EE which went around in circles the last advisor has told me there is a Problem with the EE /TV app and it's going to be 10th April before it...

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Can not activate discovery

I’ve tried to activate Discovery + on tv but will not load page just keeps going back to original activate page, can anyone advise on doing this 

Wi-fi Calling

I have a Motorola phone with 'wi-fi calling' available. It is an unlocked phone. I wish to use it on an EE Monthly account. I have Vodafone broadband at home. Can I use wi-fi calling in my home with this phone / ISPN with my EE SIM in my phone ?

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