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Coverage in Hornchurch

Update: 18 April 2024 Our engineers began looking for a new location as soon as we were made aware our equipment had to be removed. We have located two potential areas for a new mast, one permanent mast and a temporary mast to restore coverage as qui...

Leanne_T by • EE Community Support Team
  • 3006 Views
  • 40 replies
  • 66 Helpful

Credit

Why does it show on EE website I have £4.20 phone credit but when I check by phone it says i only have £.30p shouldn't this be across the board

Jupsie2 by • Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

Unable to register my account on EE

I signed up with EE a few months ago by purchasing a SIM on the EE website. This entailed registering for an account on the website. I received the SIM, my previous phone number was ported over, I had contact with EE customer service several times ov...

bwatkins by • Contributor
  • 11 Views
  • 1 replies
  • 0 Helpful

3G shutdown

I did not get any notification about 3G shutting down. I have been happily sending texts but today discovered I can no longer call out or receive calls. I texted "handset" to 150 and was told that my handset does support 4G - but it's been working on...

Not Receiving Passcode

Hi. I've already got My EE App on my phone and it's got my mobile phone contracts associated with it.  I'm trying to link/add my "new" home broadband account with EE but the registered mobile for the verification is different (which should not be a p...

EE Website, is there anything but sales?

I am trying to log on and see my account details, things like a summary of my account, what I pay, what's included, what things outside my plan cost, upgrades, copies of past bills etc.I've spent hours and am going round in circles. This really shoul...

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Introducing Pixel 8 and Pixel 8 Pro

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