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ONT RJ45 negotiated at 1Gbps only - on the 1.6 Gbps package
Just had my fibre installed today, and on the busiest household package the 1.6 Gbps. When connected to the Smart Plus Hub, it says WAN 1000Mbits when it should have said 2.5Gbps. I then connected the ethernet from the ONT directly onto my 3rd party...
Paying bill
I live in Spain but use my ee phone. I’ve had my phone restricted and need to pay my bill, I’m finding this impossible as I can’t use my phone to call anyone HELP before I go mad
Data gifting not working
I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...
Re: Charges for texts with emoji’s, photos on EE essentials?
Been sending sms messages adding emoji to them.. Been charged 83p for each emoji. Is this right. No other network charges for emoji via sms
problem to change PAYG plan
One month ago, I bought an EE PAYG sim card. Today, I have received a text from 150 that said:IMPORTANT: you need £15.00 for your SIM Local Pack to start automatically. Please top up on ee.co.uk/myee. Until then standard rates apply: 40p/min & 20p/te...
EE perk code not coming through
I am trying to renew my EE perk while I upgrade my phone but the EE perk code is not coming through to my NHS email so I cannot apply the discount. I have been trying for 2 days and still nothing.I have called and spoken to someone on the phone to as...
Do EE still have a live chat service? I can't seem to find it!
Do EE still have a live chat service? I can't seem to find it!I can't call during work hours and i can't get through on the phone in the evenings.
Digital voice turn off 1571
Recently switched from BT digital voice to EE. I cannot determine how to turn off 1571, which was turned off on BT.
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