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Cannot use web site with Firefox
It is impossible to log in with Firefox to this web site. As soon as you put in a username/email address and password on https://id.ee.co.uk/login or https://auth.ee.co.uk/ you get sent to https://id.ee.co.uk/logout.The site works perfectly with Goo...
3G shutdown
I did not get any notification about 3G shutting down. I have been happily sending texts but today discovered I can no longer call out or receive calls. I texted "handset" to 150 and was told that my handset does support 4G - but it's been working on...
Misleading/false advertising for upgrade.
I'm due an upgrade, go on the website and find the following offer. Phone with data = £29.14 instead of £59.14Below the upgrade it states price shown is for phone with airtime, not phone plus separate airtimeClick the offer and it £29.14 for the pho...
Linking my new sim/mobile number to access online account services not working
ive been trying for around 4 days to link my sim/mobile number to my online account to access and manage my account online.i keep getting an error technical issue message and try again later.anyone else experiencing similar issues with the online sys...
No billing information, no MyEE
HiWe transferred our broadband to EE in January. We had an existing mobile on EE, which was incorporated into the new billing package. Since then we have been billed correctly, but despite 5 lengthy phone calls EE have never been able to get the new ...
Who Cannot Use Their Wi-Fi Controls in the App? A Poll
I just transferred from being a BT customer to EE.I've incurred numerous problems, one of them being unable to use my Wi-Fi controls within the App.So, the question: " How many of us still cannot use their Wi-Fi controls within the app?"If you respon...
Amateurs
Why ee cs such amateurs on the phone. I've experienced bad Cs in the past but this is a whole new level.
Unable to register my account on EE
I signed up with EE a few months ago by purchasing a SIM on the EE website. This entailed registering for an account on the website. I received the SIM, my previous phone number was ported over, I had contact with EE customer service several times ov...
Accounts not linked
Hi I'm trying to link my broadband account with my phone account but I'm unable to do so using the app or from calling 150 customer service. Any suggestions? 150 said they had done it, but I still cant setup my direct debit for my broadband Many than...
Promise to pay
I need to make a promise to pay as I missed my phone bill, I have done this in the past and never had a problem paying in time, I don’t know how I got through to someone before though as I don’t seem to be able to speak to a human through 150!? I did...
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Have your say - avoiding the queues
We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.
EE TV is here
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Welcome to new EE
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Introducing Pixel 8 and Pixel 8 Pro
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