Community Activity

Broadband Order Status

HelloOver the last few days I can no longer check the status of my home broadband order, its looks like EE website is having issues, I get the attached, I have checked this on several browsers and get the same, luckily I have been getting updates via...

Screenshot 2024-03-19 at 11.31.35.png
iammbuk by Skilled Contributor
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Re: Free wifi abroad

Hi, I have been charged £200+ for using WiFi to make calls. My roaming was off and I was not connected to any network. 

acal12 by Explorer
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EE Voicemail: All you need to know

Voicemail is set up as standard for EE mobile customers but is it free? Does it work abroad? What is Visual voicemail? Read below for answers;      Is my voicemail set up already?    Voicemail is set up as default for all EE mobile customers.   If yo...

Leanne_T by EE Community Support Team
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Can’t view bills in app

When I go to view bills in on the app, I get the message “something went wrong, it’s not your fault but ours” and also I can’t see my last 2 months payments! Customers should be able to view their bills, it’s been like this for 2 months now. Il be le...

Bills

I can’t view my bill at all is there any other way to get my bill without ringing them all the time 

EE APP CRASHES EE BROADBAND

Every time I go into Wi-Fi controls on the EE app, it makes my fibre broadband crash and reboot if I don’t use the app, the broadband stays on, using iPhone 15 pro max running iOS 17.4

Travelling Asia can’t contact EE

EveningI've been travelling through Asia since January using e-sims for each country after switching my EE contract to pay as you go around Christmas. Unfortunately I’ve not been able to do pay as you go, as the EE app will not let me link my phone t...

Cannot link mobile phone number to EE account

When trying to link a EE product (New Mobile contract) to my existing EE account it gets stuck in a loop and says this is unavailable, has been happening for months now.The webpage requests the phone number, sends a text code to verify the person the...

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