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Weird roaming messaged
I keep getting texts from EE telling me that I am roaming in Jersey when I am at Nolton Haven in West Wales. The linear distance between these places is 350 miles, so can anyone explain how this happens? Has anyone else had a similar experience?
50% Off Airtime Offer
Why is it that I can get the current 50% off Airtime offer when I go as a new customer. The offer clearly states that it is available for existing EE Mobile users as well, you just need to log in to get your upgrade and 50% off. And yet when I go to ...
activate a sim
I bought a sim card and it's not activated yet (I need it for my next visit in UK). I searched the EE page and I just can't find any prompts to activate the sim card, when you already have a number. All I can find are options to buy a sim card.Any ad...
ADDONS PURCHASE ERROR - HELP!
ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.I get this error when I try to check my addons or buy a ...
EE TV order still hasn't 'completed' ... No Netflix, no Now TV
Hi, I moved from BT Broadband and Sky TV, to EE Broadband and EE TV, go live date 12th April. The order won't fully 'complete' because of some issue re de-activation of BT Digital voice, meaning I can't view my EE account details properly and have n...
Recordable tv boxes
Can anyone tell me why EE won't let me have 2 recordable boxes,as I have had (with BT) for years until EE came along.
Can’t get broadband deals when logged onto website
Whenever I logon to the EE website and try to access broadband deals all I get is “Sorry, looks like a technical error. Please call us on 0800 956 6000 and we’ll try to get things sorted”.from what I can tell, I am not alone in having this issue and ...
Why have i got a late charge on my bill when it is due to be payed by today?
Why have i got charges on my bill when the txt you sent me says it needs to be paid by today?
Billing
I used Apple Pay to pay my bill and it’s still telling me that my phone bill is overdue ?
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