Featured Posts
Community Activity
Payg unlimited data
I have a £10 pm payg plan but am in a position where I need unlimited data as well for a while. With considerable difficulty and phone calls to EE I managed to buy 30 days unlimited data add on for £40. This is current, but I will probably need to bu...
Resolved! Roaming not working in the US
Hi, Just arrived in the US and my phone is not connecting to any network whatsoever. I'm on a monthly plan and bought the roam abroad pass the day before I left. I assumed that'd be enough to activate the roaming function? Wifi call is also not worki...
How to download a bill
How do I download a bill can’t find the manage bills and payments
Resolved! 2 SIM cards
I ordered 2 SIM cards by mistake , after I received it was 11 +PM and customer service was off , I email them . I received email to cancel 1 SIM card , I didn't know which of them was my old number and didn't do it . I went to the EE store , where th...
Chat option in app
Just confused why in my EE app I don't have chat option? My partner have this option in app. We are both using iPhones with latest iOS and latest app version. Whats wrong with my account ?
USB connected or disconnected message
I keep getting an error message that switches between saying usb connected or usb disconnected. It is draining my battery and keeping my screen on. I have looked on YouTube for fixes (none of which have worked) and cleaned the little hole where the c...
Texting and calls from Italy
Hi, I text ROAMING to 150 and now I’m all set up to use phone in Italy. Just like to check that to make calls and text to UK do I have to have to have mobile data, data roaming ‘on’ or can I keep them turned ‘off’. This may be a basic question, but I...
Deal ..or no Deal?
I been told No Deals For A55 by phone, by chat the answer was ..to claim the cashback you need to pay in full the phone or PayPal....Confused.Com ....or EE ?https://ee.co.uk/mobile/pay-monthly-phones-gallery/samsung-galaxy-a55-5g-details?selectedPla...
Can't download my Business invoices
Hi,I can't download our Business invoices. I have been trying to do this since 15/10/23! I have been on the chat, waste of time, telephoned and told it would be reported. This is a business account and I need the invoice to reconcile the direct Debit...
EE Sim top up not applied to my credit
Today, I bought a £10 PAYG SIM that cost £10.99 from Tesco.I've registered it on MyEE, but the balance is £0.00. Where is my £10.00 credit?
Latest from our Blog
Have your say - avoiding the queues
We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.
EE TV is here
EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...
Welcome to new EE
New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...
Introducing Pixel 8 and Pixel 8 Pro
Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...
