Community Activity

Can't manage broadband account in MyEE

I cannot add my broadband account to MyEE - I can access the old broadband account interface with the "SET UP YOUR HOME BROADBAND ACCOUNT" option. I click on this and try to set up, but every time I get "Something's gone wrong at our end, please try ...

Andalya by Investigator
  • 36 Views
  • 5 replies
  • 0 Helpful

Re: Ps5 portal

I’ve got a ps portal and when I try use my EE hotspot the data never works. It says can’t find connection. I just don’t understand why EE would sell ps portals for they’re phone data to not work as a hotspot 

bills

I need a bill to send to a company but can't access any of it online. on the ee app it says please try later. I'm on day 4 and three phone calls later still no closer to seeing it online  any ideas?

Resolved! Move data plan from old  watch to new  watch

HiI am looking at upgrading my  watch series 3 to the new series 6.I currently have a data plan on my series 3, can I swap it to my new  watch series 6 or you you have to cancel it on my old watch and set up a new one on my new watch?

Not Receiving Passcode

Hi. I've already got My EE App on my phone and it's got my mobile phone contracts associated with it.  I'm trying to link/add my "new" home broadband account with EE but the registered mobile for the verification is different (which should not be a p...

Resolved! Charge for not returning kit

I moved house in February and have had nothing but issues with EE. They have billed me incorrectly several times which has been sorted but now I'm receiving emails and text messages about a £85 charge unless I return the kit. I have spoken to them on...

Nm911 by Visitor
  • 35 Views
  • 1 replies
  • 0 Helpful

Bermuda

I'm heading to Bermuda.  what is the best roaming package to get?

EE Smart Hybrid Connect vs EE Hybrid Connect

Hi,I recently moved from BT broadband to EE broadband. With BT I had Halo 3 and a Hybrid Connect (EE badge on front). As part of move, I was send a new Smarthub Plus and Smart Wifi 'discs' to replace my old BT kit. However, I did not get a new Hybrid...

boltzy by Visitor
  • 11 Views
  • 0 replies
  • 0 Helpful

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