Community Activity

Weird roaming messaged

I keep getting texts from EE telling me that I am roaming in Jersey when I am at Nolton Haven in West Wales. The linear distance between these places is 350 miles, so can anyone explain how this happens? Has anyone else had a similar experience?

My EE login issues - still?!

Why can I still not login to My EE, after a week of trying to log in and download an invoice?I've been told to clear my cache, use a different browser - I've done all of these, and I still can't gain access to the account!Absolutely ridiculous!What i...

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by Investigator
  • 99364 Views
  • 624 replies
  • 348 Helpful

Resolved! Voicemail alert but no voicemail messages

I have just returned from a trip abroad and since switching my phone back on I keep receiving a notification that I have a new voicemail, however when I call voicemail it says I have no messages. I’ve tried turning off badge notifications then switch...

DawnMc by Visitor
  • 7289 Views
  • 9 replies
  • 7 Helpful

Resolved! Delete card details

How can I delete my card details from my EE account? I already look for it but it doesn't say delete or remove, thanks

Meli3 by Visitor
  • 2916 Views
  • 16 replies
  • 8 Helpful

Still waiting for new account details

Having recently upgraded my old  Broadband & home phone contract to the Fibre 67  package at the end of February.I am still waiting for my new account details to become available on MY EE so i can check my bills ect. I have received the welcome lette...

kevin97 by Contributor
  • 106 Views
  • 7 replies
  • 0 Helpful

Phone Repair Costs

EE website says £70 for screen repair to Google Pixel 7a. This is about half the price I have seen elsewhere. I have been trying to get this price validated by EE but nobody seems able to. I went into my local EE store and they didn't even know EE di...

Bigbob4 by Explorer
  • 32 Views
  • 3 replies
  • 2 Helpful

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