The EE Community

Re: Is 0191 516 1646 an official EE number?

I just got a call from 0191 516 1646, and they said my EE account has no password set (it has) and they need the one time passcode EE sent to me in SMS just now so they can fix that. Well, with that OTP they could have changed my password and hijack...

EE broadband constantly high latency on ethernet connection

The upload latency is constantly over 200, hovering around 220 - 280ms. This makes gaming literally impossible. Openreach have checked the line and have found no faults, EE technitian also found no faults within the service. We recieved a new router ...

Photo message retrieval

Hi I've received a text message with a url for a picture message, followed by a message with a password. Tried several times and it doesn't work. Looked through other posts for this subject and found a different url but that was deemed unsafe so my p...

Re: When this is fixed? ADDONS PURCHASE ERROR

Do you have to have a data plan to ad a data add on? I was hopin to add just 10b data or £5 to no plan.

Where's my PAYG credit info?

I've downloaded the App but can't see anywhere to check my PAYG account balance.

Resolved! WiFi controls

I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...

Re: Calls going directly to answer machine

Hi - all my incoming calls have started going through directly to voicemail for some unknown reason: I am in a hurry and all of the information I have so far seen covers everything except this issue. With BT I was able to set voice mail to long ring,...

Pending

I’ve been due 30 pound from yous since last Friday and it is still pending in my bank what is going on

Digital Voice issues

HiRecently migrated from another isp for my fttp 500mb with digital Voice.Fttp is working great, but having issues with maintaining digital Voice.After a couple of weeks faffing, I got it sorted (registering phone etc) at it was ok, but this week cal...

Apple RCS / MMS Part-Implemented?

Hi there,I have an iPhone and use iMessage. I am also in the process of switching carrier from O2 to EE so have both numbers active as eSIMs in my iPhone 15.Recently, (and since the Apple RCS announcement, though I know it has not been implemented ye...

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