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Chat option in app
Just confused why in my EE app I don't have chat option? My partner have this option in app. We are both using iPhones with latest iOS and latest app version. Whats wrong with my account ?
Wired connection slow to connect
When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established. Reliability and speed are excellent when connected but I did not experience this lag when I was pr...
Unable to get through to EE
Hi, I have not text roaming before I left england. I am unable to get through to EE what so ever, live chat will not appear, calls will not go through. I really need some help?
Payg unlimited data
I have a £10 pm payg plan but am in a position where I need unlimited data as well for a while. With considerable difficulty and phone calls to EE I managed to buy 30 days unlimited data add on for £40. This is current, but I will probably need to bu...
No network connectivity in USA
I’ve arrived to the US yesterday quite late and haven’t been able to connect to a mobile network for more than 30 seconds or so at a given time. I’ve tried power cycling (10+ times) and manually selecting each of the available networks, and changed t...
No network selection
Have arrived into USA and my phone has not linked to any network selection and I only have SOS service. Please could someone let me know how to resolve this as can’t make/receive any call/text. As a result can’t contact EE and message us isn’t workin...
Using EE site the bill shown is for the previous account not the current account
Just noticed this morning that when using the website there is a slightly worrying error. I'm presuming it's down to the use of cookies and these cookies containing account information that isn't cleared when the current user logs out - rather defeat...
Upgraded contract but new plan not updated
I have recently upgraded my phone from Iphone 14 max to the samsung 24 ultra and received the phone last week.i have sent the iphone back but my plan has not been updated yet and my old iPhone plan is still showing.RegardsRichard
Resolved! When I click the link for Apple TV trial, the app says it will "renew" today
I'm just trying to sign up for the free 6 months, but the iOS app says it will renew on 4th Jan (i.e today), and that it's £8.99 "starting today".So I'm not sure whether to click subscribe, and it'll automatically apply the free months afterwards? I ...
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