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ONT RJ45 negotiated at 1Gbps only - on the 1.6 Gbps package
Just had my fibre installed today, and on the busiest household package the 1.6 Gbps. When connected to the Smart Plus Hub, it says WAN 1000Mbits when it should have said 2.5Gbps. I then connected the ethernet from the ONT directly onto my 3rd party...
EE blocking Amazon Verification Codes
I am unable to update my Amazon password or connect to my Alexa as both require a verification code from Amazon, spoke with Amazon who went through lengthy checks, all correct their end of they are saying EE need to remove blocks? I can see this has ...
Resolved! Recover after message: Number will be disconnected within the next 24 hours
I just got this message today"Hi, you still haven't made any chargeable call/text or used data since we last got in touch, so your number will be disconnected within the next 24 hours."Is still possible to avoid my number to get disconnected even if ...
Add-ons
Is there still problems with the add-ons in the EE app
My landline calls are going straight to voicemail, how do I stop this
My landline calls have started going straight to voicemail without ringing through to the handset. How do I stop this and get them to ringing the phone itself, as it was before.
Failed EE all rounder special offer
Finally spoken to a sensible guy at BT called Darius who after initially saying there’s nothing he can do because i have an Executive Complaint open checked himself apologised & said easy all i have to do is reorder the ending 369 from 17 march EE 50...
Re: Is it just me or is ee phone signal poor
My phone was not able to make and receive calls since yesterday late evening.
Not receiving OTP from Amazon
I've been with EE for nearly 1 year. I receive OTPs from my different organisations. I'm setting up 2FA on Amazon but when I enter my mobile number I don't receive a OTP message. I've spoken to Amazon and they said contact EE. I spoke to EE (150 - Ne...
Resolved! Re: My account
Hi I want to reduce my plan to sim only
Resolved! Unable to make calls
I am visiting Oman. I have done everything suggested, set my phone and account right, paid for additional add on's and been notified I can make calls etc by EE but nothing, Apart from from call 150. I cannot because I cannot make any fu*(ing calls!Ad...
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