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Lost Phone

HiOn 1st of April my i called EE to help me as my phone was lost.I've explained the whole scenario they told me to wait for 72 hours for some checks. I called them for the follow up many times they said the decision is not taken. It’s been 14 working...

EE broadband.

We called to EE and agreed broadband for £35.99 for broadband with a staff in customer service.  They agreed for monthly £35.99. After some times they sent email saying our broadband is £40.99. This is cheating their valuable customer. Why they self ...

Re: Number will be disconnected

Same here. I received the disturbing message today.Hi, you still haven't made any chargeable call/text or used data since we last got in touch, so your number will be disconnected within the next 24 hours. to be clear, my current location is out of U...

726 by • Visitor
  • 25 Views
  • 1 replies
  • 0 Helpful

Re: Calls going directly to answer machine

Hi - all my incoming calls have started going through directly to voicemail for some unknown reason: I am in a hurry and all of the information I have so far seen covers everything except this issue. With BT I was able to set voice mail to long ring,...

Just arrived in Brussels - no service.

**bleep** is going on? I have just arrived in Brussels but I have no roaming service or data. I was last here with the same phone and account two years ago - everything worked fine.  I am on the hotel Wi-Fi now. I cannot get help from EE as I can’t c...

JeffP7 by • Visitor
  • 24 Views
  • 2 replies
  • 3 Helpful

EE NHS discount code not working

I've used my EE Perk account before to access the 20% NHS discount with no issues. However, today I have clicked on generate a code to provide this to the agent on the chat who was assisting my with upgrading my contract.Every time I click on get new...

Frabbit1 by • Explorer
  • 916 Views
  • 9 replies
  • 1 Helpful

Charges abroad

Hi,  So for me to use my minutes, texts and data abroad it costs £2.47 per day. I will be abroad for 5 nights but will only be using my data on a few of the days. Am I charged for every day abroad even if I don’t use my minutes texts or data or is it...

Cmac2385 by • Explorer
  • 25 Views
  • 2 replies
  • 4 Helpful
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