Community Activity

Re: Free wifi abroad

Hi, I have been charged £200+ for using WiFi to make calls. My roaming was off and I was not connected to any network. 

acal12 by Explorer
  • 8 Views
  • 2 replies
  • 0 Helpful

Can not receive incoming calls

Hello,I visited the EE store three weeks ago but despite your colleague checking my mobile, I am not receiving incoming calls despite my mobile phone being turned on.People who ring are receiving a message stating that the telephone number is unavail...

Trouble logging into account - Can't access invoices

Can someone help please? I have tried logging into our account on several occasions and have be notified by a message that states 'We're working on it - We're just getting things ready behind the scenes.  Please wait a minute then refresh the page.' ...

No calls on mobile

After a phone call  yesterday from one of ee operators who switched my mobile account to unlimited,  my phone will now not ring out and also no-one can ring in. Nor even 150 for help.  I need my phone sorted ASAP for business calls.  HELP.

My Place update text alerts

I left EE a few weeks ago, I am still receiving My Place updates by text. When I visit the page to try to unsubscribe it sees my number as invalid, as I am now on a different network. Can anyone tell me how to unsubscribe from the alerts please?

Mdlaw by Visitor
  • 2156 Views
  • 22 replies
  • 0 Helpful

Iphone 15 Pro Max Tracking

I ordered an Iphone 15 Pro Max Black 1 TB on Tuesday but I haven't received any tracking information or any confirmation of when I will receive it. Does anyone know when I can expect to receive? On the confirmation email it says up to 2 days but I ha...

MaseTom by Visitor
  • 58 Views
  • 2 replies
  • 0 Helpful

Can’t view bills in app

When I go to view bills in on the app, I get the message “something went wrong, it’s not your fault but ours” and also I can’t see my last 2 months payments! Customers should be able to view their bills, it’s been like this for 2 months now. Il be le...

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