Community Activity

Billing

I used Apple Pay to pay my bill and it’s still telling me that my phone bill is overdue ? 

Mia-2515 by Investigator
  • 29 Views
  • 5 replies
  • 0 Helpful

positive feedback

we have just been into EE at meadowhall sheffield to take a new contract out.  having already been in O2 next door to try and sort out a problem we left without getting a new phone but just called in EE on the off chance.   LIAM who served us was jus...

solmij by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

Latency - Fixed Mobile Broadband

Latency has become a serious issue.I  have to communicate with NHS hospitals that have/are switching to use Epic's EHR software, probably the most widely used EHR package in the world.Unfortunately, the latency currently being experienced using the E...

Resolved! WiFi controls

I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...

John-P2 by Contributor
  • 562 Views
  • 23 replies
  • 1 Helpful

Lost Phone

HiOn 1st of April my i called EE to help me as my phone was lost.I've explained the whole scenario they told me to wait for 72 hours for some checks. I called them for the follow up many times they said the decision is not taken. It’s been 14 working...

Resolved! Proof of ID

Ok so if somebody orders something to be delivered to their home address and they are already EE customers and have been for years and the delivery address is their billing address why do they need proof of identity ? I get the need to chck ID for ne...

Dmh62 by Established Contributor
  • 18838 Views
  • 54 replies
  • 13 Helpful

No operator supported, so you can't add an eSIM

Hi everyone,I'm having trouble getting my Google Pixel Watch 2 to work in the UK with EE as my operator. I've already synced my EID with my phone number through EE, and they've confirmed everything is set up correctly on their end. Despite this, my w...

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