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Add to plan accessories

Hi I have a few accessories on my account and their current contract ends soon. Will these just end automatically? Or do I have to contact EE 30 days before in order to end the contract? As when I look at the plans for them on my EE app, they all hav...

EETV Mini boxes Apps Disney Prime etc

Hi,I can’t see this detailed anywhere. Do the mini boxes allow other apps to be installed. E.g Disney, Netflix, prime, apple tv, YouTube? I understand I should be able to have these on the main box if opt for apple box. Or is the mini restricted to j...

EeTV

Hi can anyone help if possible I’ve been trying to get my eetv working for over a week now I’ve reset the box every single day and it still will not work I cannot watch any channels at all wether is normal terrestrial tv or the subscription channels ...

Credit

Why does it show on EE website I have £4.20 phone credit but when I check by phone it says i only have £.30p shouldn't this be across the board

Jupsie2 by • Visitor
  • 10 Views
  • 2 replies
  • 0 Helpful

Who Cannot Use Their Wi-Fi Controls in the App? A Poll

I just transferred from being a BT customer to EE.I've incurred numerous problems, one of them being unable to use my Wi-Fi controls within the App.So, the question: " How many of us still cannot use their Wi-Fi controls within the app?"If you respon...

Stevef1964 by • Established Contributor
  • 117 Views
  • 9 replies
  • 0 Helpful

3G shutdown

I did not get any notification about 3G shutting down. I have been happily sending texts but today discovered I can no longer call out or receive calls. I texted "handset" to 150 and was told that my handset does support 4G - but it's been working on...

Coverage in Hornchurch

Update: 18 April 2024 Our engineers began looking for a new location as soon as we were made aware our equipment had to be removed. We have located two potential areas for a new mast, one permanent mast and a temporary mast to restore coverage as qui...

Leanne_T by • EE Community Support Team
  • 3011 Views
  • 40 replies
  • 66 Helpful

Unable to register my account on EE

I signed up with EE a few months ago by purchasing a SIM on the EE website. This entailed registering for an account on the website. I received the SIM, my previous phone number was ported over, I had contact with EE customer service several times ov...

bwatkins by • Contributor
  • 17 Views
  • 1 replies
  • 0 Helpful
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