Community Activity

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by Investigator
  • 105974 Views
  • 668 replies
  • 367 Helpful

no verification codes in corfu.

i recently had a terrible experience with ee on arriving in Corfu from the uk had no internet at all ,though eventually managed to get it working my changing the apn settings. The worst thing however is that i couldn't receive any verification codes ...

Re: WIFI calling not working

My Wifi calling is not working - It is a BT router  and is operating normally. All I get is a message telling me to connect tp a network, I AM connected always when home.- I restarted the phone, that seems to have sorted it  (for now)

peterg by Established Contributor
  • 33 Views
  • 5 replies
  • 2 Helpful

Account Registration Verification Email

Hello...I've had an EE account for some time, but when I log in now, I'm prompted to verify my account by clicking a link in an email that never arrives. The correct email address is shown, but as the mail never arrives I can't complete the verificat...

Business Caller ID not working

Hi,I received a text message to say that Business Caller ID is now active but it doesn’t appear to be working for me, calls that are in Hiya’s database don’t show a caller ID. I have an iPhone 15 latest iOS version. “Hi from EE. We've added our free ...

Can’t link my New EE broadband to my account.

Hello,I’ve just moved my broadband onto New EE,  it can’t locate the new product on my EE app (or online account). I have tried linking it, but keep getting an error message telling me there’s a problem and to ring up as ‘we need to check a few thing...

RMP5 by Investigator
  • 987 Views
  • 17 replies
  • 22 Helpful

Resolved! ADDONS PURCHASE ERROR - HELP!

ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.I get this error when I try to check my addons or buy a ...

Add ons

I have pay as you go mobile with EE.   Up until this month have always been able to buy add on minutes.  Keeps coming up with ERROR ADD ONS fixing this page.   I have plenty of credit.    Surely somebody at EE an sort this out.

Dianne71 by Explorer
  • 26 Views
  • 4 replies
  • 1 Helpful

Accessing the broadband password

We recently switched to EE from Vodafone.   When we set up the EE account, it said it had taken over the vodafone line.   So now when we see what networks are available, vodafone comes up but not EE.  This is fine for us because we have the old vodaf...

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