Community Activity

Top up not showing on account

I topped my phone up online this morning had the confirmation email but when I have gone to choose my “pack” it’s saying I haven’t got any money on the account. I have text AL and current balance is £0, I have checked my bank and the money has left m...

Jess021 by Investigator
  • 482 Views
  • 7 replies
  • 0 Helpful

Voice Mail Issues

I have been in contact with EE for several weeks stating I have no Voicemail on my home phone, If  I dial 1571 I recieve the message " you dont currently have voicemail etc.I have recieved many emails from EE stating that they are looking into the pr...

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by Investigator
  • 98397 Views
  • 612 replies
  • 345 Helpful

Slow mobile broadband

My EE sim Broadband is very slow in multiple places, I tried to remove the sim and re insert it again, but still no improvement. 

eman881 by Investigator
  • 41 Views
  • 5 replies
  • 0 Helpful

My mobile anttena

Hi  I was out of England for about 1 year and I didn't use my SIM card and after I came back I saw that my SIM card was disconnected and I don't have an antenna and it can't be used What should I do now This number is important because I have account...

Wall mounting bracket

Does anyone know if you can buy a bracket to mount the tv mini box - tv is high on a wall also does the mini box magic eye have to face forward or will it pick up signals bounced off the ceiling for example  thanks in advance

Peter3629 by Investigator
  • 51 Views
  • 4 replies
  • 3 Helpful

Can I get my old number back?

I had a problem with my ex but I'm paying more and they blocked my number even though I continued paying because I want to get my old number back, is it possible?

SOS

I am currently on holiday in USA I have the roaming benefit add on included in my package. My service is on SOS I can’t call or do anything. Any ideas how I can fix this? I have already tried manual selecting a network and automatically selecting one...

Latest from our Blog

Have your say - avoiding the queues

We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.  

0 Comments

EE TV is here

EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...

200 Comments

Welcome to new EE

New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...

49 Comments

Introducing Pixel 8 and Pixel 8 Pro

Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...

75 Comments