The EE Community

Payg sim management

I have an EE contract and have also just purchased a payg sim to use in a data only device. Is there any way I can add the payg sim to my ee so I can manage it and see the data used and when to top up?.I visited my local store and was told I would ne...

Made an international call in error

Helloi just realised I made an international call in error. I intended to make a whatsapp call and it was only when I finished the call that I realised it had gone direct via EE’s network. The call lasted 31 minutes. Is there a way EE can cancel this...

PAC code when disconnected

How do I get a PAC code from EE when I’m disconnected and out of my pay monthly contract? TIA

I bought a roaming pass to work in the USA. It’s not working!

Shut off data

Tried 2 SIMs, think it's phone problem, how do I order replacement E SIM?

Re: Viewing my bill

My bill is paid by my mum fella but he putting it up £5 every month I’m now pay £;65 from £35 when j sstarted please with my last 12 month statement and if I’m being ripped off so I can copy over to the police please help with break down of my pain a...

Re: What is pay as you go and flex hibernation, and how do I stop it?

I have a number that certainly is inactive based on the criteria you mentioned (it's been a while since I've topped up), but it still shows up in my account. I didn't know the rules for inactivity, and since I saw it in my account, I topped off but n...

Re: EE broadband connection

My led status always shinning yellow light, cannot connect network