Community Activity

EE Broadband and BT Box Pro Error IPC6023

I recently changed my BT Broadband to the EE equivalent. EE sent me an EE hub and Wifi disc as replacements for the BT equivalents. I connected these up in exactly the same way [ethernet over Devolo Magic 2 Powerline] and in the same physical positio...

RogerSt by Visitor
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No signal & data in my area!

My data doesn’t work in my house or around my area at all and I have no signal, I’ve constantly got 1 bar, sometimes none. I have to use WiFi calling, otherwise I don’t receive phone calls at all or they sound like garbage! They still sound like garb...

Violet_Zy by Established Contributor
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SIM Jacking - Port Freeze or Number Lock

It appears as if the security threat of ‘SIM jacking’ is increasing and one of the recommended ways of protecting against it is to ‘Lock your phone number with your service provider’ - Many network service providers offer Port Freeze or Number Lock t...

Resolved! Checking previous data usage

I am trying to find out how much data I used last month now that my data allowance has been reset. I looked at my bill but it didn't say (as I didn't use more than the limit I have). Is there a way to access this information on the app or otherwise?

Requesting IMEI number

Appalling response & service from EE stores online.Ordered iPhone & the parcel has been tampered with.I have requested for the IMEI number that’s on EE’s records as it’s not stated on the emailed invoice. I want to make sure there is no foul play as ...

Can I get my old number back?

I had a problem with my ex but I'm paying more and they blocked my number even though I continued paying because I want to get my old number back, is it possible?

SOS

I am currently on holiday in USA I have the roaming benefit add on included in my package. My service is on SOS I can’t call or do anything. Any ideas how I can fix this? I have already tried manual selecting a network and automatically selecting one...

Cancel engineers visit

This morning EE booked an engineer visit for tomorrow as they thought they could not fix my broadband speed On checking after the call it had been resolved. Ive tried phoning 150 and freephone number but the option to stay on the call to speak to som...

Paulby by Investigator
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