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Balance
Hi Just joined EE as BT no longer supports mobiles. I have downloaded the app but can’t see an area in the app that shows my balance , plan and usage . BT had a , My BT app and apparently EE did have previously. I phoned EE but they couldn’t help ....
Remote with a sound bar
Can anyone help, please? We have a new setup (moved from BT) . The remote does everything fine on the box APART from volume which turns up the TV. We need the TV to stay mute as we use a sound bar. Currently using 3 remotes! Any pointers welcome…
Resolved! Britbox as a benefit. Will it get replaced?
I have a free britbox subscription as part of my benefits. With it shutting down will EE replace it with something else?
EETV Mini boxes Apps Disney Prime etc
Hi,I can’t see this detailed anywhere. Do the mini boxes allow other apps to be installed. E.g Disney, Netflix, prime, apple tv, YouTube? I understand I should be able to have these on the main box if opt for apple box. Or is the mini restricted to j...
Cannot use web site with Firefox
It is impossible to log in with Firefox to this web site. As soon as you put in a username/email address and password on https://id.ee.co.uk/login or https://auth.ee.co.uk/ you get sent to https://id.ee.co.uk/logout.The site works perfectly with Goo...
Misleading/false advertising for upgrade.
I'm due an upgrade, go on the website and find the following offer. Phone with data = £29.14 instead of £59.14Below the upgrade it states price shown is for phone with airtime, not phone plus separate airtimeClick the offer and it £29.14 for the pho...
help with setting up a mini wifi 4G
I have inserted a PAYG sim which requires me to pay £10 to get the data once activated but when I try to activate the sim it says Invalid sim. When it asks for the mobile number I assume its the one for the sim and not my mobile phone. I have tried ...
3G shutdown
I did not get any notification about 3G shutting down. I have been happily sending texts but today discovered I can no longer call out or receive calls. I texted "handset" to 150 and was told that my handset does support 4G - but it's been working on...
Linking my new sim/mobile number to access online account services not working
ive been trying for around 4 days to link my sim/mobile number to my online account to access and manage my account online.i keep getting an error technical issue message and try again later.anyone else experiencing similar issues with the online sys...
No billing information, no MyEE
HiWe transferred our broadband to EE in January. We had an existing mobile on EE, which was incorporated into the new billing package. Since then we have been billed correctly, but despite 5 lengthy phone calls EE have never been able to get the new ...
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