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hello, I'm trying to load my card but I can't. what's the reason?

General chat

Hello can anyone recommend any new films or series worth watching.  ?

Add partner EE phone bill onto my EE mobile account?

Tried 2 SIMs, think it's phone problem, how do I order replacement E SIM?

Add new SIM to account

Hi, I have bought a new physical EE PAYG SIM card which I want to add to my existing EE account. I want to activate it online, but I am not replacing any of my existing phone numbers - it is an extra line on my account. Is there a simple way to do th...

Cannot cancel contract

Hello,I cannot cancel my contract (which has now reached its end date). This is because my phone is broken so I cannot call EE. There is no live chat function available so this forum is my only resort, please advise what to do.Thanks

Pay bill on line

EE Broadband

Good afternoon, I have had SIM only with EE for a while so I already had an EE account. I had BT broadband but this past Thursday rang EE and got them to merge the broadband over to EE so that it could be under one account. On Friday I received the r...

Pre smartphone sim

I am buying a smartphone, I have an ee sim but it’s for an old style phone which is pay as you go and I don’t have an account. I can’t register my device. I have chosen the phone I want and a subscription pack. Can I keep the ee phone number to use o...

Unfortunately, we couldn't log you in, but you can still buy or upgrade

"Unfortunately, we couldn't log you in, but you can still buy or upgrade - just choose what you want to do" Seems like this error message has been posted a number of times but it's still not resolved. Despite showing I'm logged in in the top part the...