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Points

Iv had a message about swapping points for an amazon 299 reduction voucher can anyone tell me what this means and if a legit thing 

Suz25 by • Visitor
  • 7339 Views
  • 6 replies
  • 12 Helpful

Extra charge doesn’t add up

Hi, I have 4g broadband. The account for this has been billed £1.28 for an extra charge which has increased overall bill by £7.10. The sums  don’t add up !Neither does the fact that this account is only for broadband, no calls, no texts, no oversees ...

Smart Hub 3 and Smart Wifi Discs

I upgraded my EE fibre broadband from 500mbps to the 1gbps just before Christmas, which resulted in an upgrade of my router to the Smart Hub 3  (SH31B). When I agreed to take the upgrade, I specifically asked about compatibility with my 2 Smart Wifi ...

JamesBlonde by • Established Contributor
  • 1701 Views
  • 19 replies
  • 7 Helpful

PS4 not connecting to router

For some reason my PS4 has suddenly decided not to connect to my BT (EE) router.  All other devices are fine.  Is there something that EE have changed that needs updating somewhere?! Very frustrated  

Wilty72 by • Visitor
  • 284 Views
  • 3 replies
  • 0 Helpful

EE HD v Sky UHD

Hi, We've just come over from Sky where we had UHD and now have EE HD and there seems to be a huge variation in quality. When we took this out EE said that as long as we had HD we shouldn't see the difference but it is significant.  I wondered if thi...

kabp by • Visitor
  • 852 Views
  • 19 replies
  • 7 Helpful

Trade in

Hi I have received a text saying phone has not been received but Royal Mail are saying they had delivered it on the 10th which was 2 days after I had posted it. I am now potentially going to be billed £495 on my next payment for an item that was deli...

Meta Quest Add to Plan

Hi,Last week I paid for the up front fee for a Meta Quest 3 and the check out glitched. The next day the website says I am no longer able to add accessories to my plan.Is this normal. Unsure whether this is a glitch in the system or just a coincidenc...

payment

você pode me ajudar, eu fiz os pagamentos, eu já verifiquei meu extrato bancário, o dinheiro saiu da minha conta, mas EE não amortizou meus pagamentos, e suspendeu minha linha

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